ACCESSIBILITY

This accessibility statement applies to the website www.naturacavallsacova.com:

COMPLIANCE STATUS

This website is partially compliant with the RD 1112/2018 due to the exceptions and non-compliance of the aspects indicated in the following section

INACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

– Non-compliance with Royal Decree 1112/2018

There may be some contrast aspects that do not meet the minimum requirements of 3:1, in relation to the adjacent colors of the background in the section of the website in question.

[9 .1.4.11 Contraste no textual]

There may be some tags or instructions that are not properly labeled. [9 .3.3.2 Etiquetas o instrucciones]

There may be status messages that do not meet the minimum requirements. [9 .4.1.3 Mensajes de estado]

There may be error suggestions that do not meet the minimum requirements. [9 .3.3.3 Sugerencias ante errores (condicional)]

There may be issues with sequential navigation on the website that affect its meaning or functionality. [9 .2.4.3 Orden del foco]

It is not possible to prevent people interacting through voice input from accidentally activating interactive elements. [requisito 9.2.1.4 – Atajos con teclas de caracteres]

– There may be occasional editing errors on some web pages.

Disproportionate load

Not applicable.

PREPARATION OF THE FOLLOWING ACCESSIBILITY STATEMENT

This statement was prepared on May 9, 2023.

The method used to prepare the statement was a self-assessment conducted by the company itself.

COMMENTS AND CONTACT DETAILS

You can make communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018) such as:

-Report any potential non-compliance by this website
-Report other accessibility difficulties with the content
-Make any other inquiries or suggestions for improvement related to the website’s accessibility

Through the contact email reservas@naturacavallsacova.com.

You can submit:

– Complaint related to compliance with the requirements of Royal Decree 1112/2018 or
– Request for accessible information related to:

Content that is excluded from the scope of application of Royal Decree 1112/2018 as established by Article 3, section 4

Content that is exempt from meeting accessibility requirements due to imposing a disproportionate burden.

In the request for accessible information, the facts, reasons, and request must be clearly specified to confirm that it is a reasonable and legitimate request.

Complaints and claims about accessible information should be made through the above email.

APPLICATION PROCEDURE

If, after making a request for accessible information or a complaint, it has been rejected, the decision is disagreed with, or the response does not meet the requirements outlined in Article 12.5, the interested party may file a claim. Similarly, a claim may be filed if the period of twenty business days has passed without receiving a response.